Risezone predatory and false virus software support
An elderly family member was conned into purchasing a 5 year technical support subscription for Symantec products for the price of $299.99, and 4 months later, an additional charge of $249.99 for "lifetime security" (whatever that might mean).This was a classic case of responding to an internet browsing session when an alert to possible viruses popped up on the screen.
This company appears to be staffed by individuals who prey on the uninitiated and / or gullibility of individuals who are not very technically inclined.
AVOID this company at all costs.We have filed a dispute with the credit card company in an attempt to recover the credit card charges.
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