Risezone
Risezone Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Risezone has 1.9 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Turnaround Time and Reliability. Consumers are not pleased with Discounts and Special Offers and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified ReviewerResolved: No tecnician contact
Company fixed the issue and I have been provided with product or service ordered.
Preferred solution: My paid up service, which is my monthly cleaning.
Watch out, these guys are out to get you!
Big Scammer in Technical support Industry
Preferred solution: Full refund
Voleurs!
Scammers posing as tech company.
Scammers
Bootleg Microsoft office
Preferred solution: Let the company propose a solution
Scammers
My Mac Book Pro was hijacked by risezone. I was getting pop ups that said my Flash player was outdated and to download a new version of it.
I started to get screens popping up that locked up all my browsers. I had a screen pop up that said Apple Support and then I had a small box pop up on the bottom right corner asking how they could help me. I thought I was talking to Apple support and as I found out later these guys are scammers. Apple WILL NOT take over your machine like these guys did.
They removed all the Malware that was put on my machine because they knew exactly what to look for. I have changed all my passwords and since I have only had this machine for 3 weeks they do not have access to any banking info. Legally they have crossed their T's and dotted their I's and I am out the $199.99US but maybe someone will be saved by this posting.
I felt uncomfortable all day about this so I went on the Apple website and eventually talked to an Apple tech guy who said these guys are scammers. First they hijack my machine and then they say we can fix it.
Preferred solution: Full refund
Risezone passed themselves off as garmin Reps.
Garmin nuvi55lm GPS was not up-grading properly. called Garmin's #; risezone answers as a garmin Rep.took hold of my computer and stated there was a virus that prevented the garmin GPS from up-grading.
Now.looking back, I remember seeing :NOT CONNECTED re GPS status. I mentioned that to the tech on the phone he said " oh no it's connected" that was the beginning of trouble. On top of that I was dumb enough to buy Mcafee 5 year protection. Conclusion; the tech.
said " lets connect the GPS to another USB connector on your computer" NOW the GPS showed connected. from then forward up-grading went to completion. bottom line Riszone was posing as Garmin !!! I was scammed.
I called them but the party blew me off. That's the story
Preferred solution: Price reduction
Risezone - Technical Support Review from Hillsboro, Tennessee
Risezone predatory and false virus software support
An elderly family member was conned into purchasing a 5 year technical support subscription for Symantec products for the price of $299.99, and 4 months later, an additional charge of $249.99 for "lifetime security" (whatever that might mean). This was a classic case of responding to an internet browsing session when an alert to possible viruses popped up on the screen.
This company appears to be staffed by individuals who prey on the uninitiated and / or gullibility of individuals who are not very technically inclined.
AVOID this company at all costs. We have filed a dispute with the credit card company in an attempt to recover the credit card charges.
A scam
Risezone and company have created a website called "Apple Support" that led me to believe I was talking to Apple: it took a while (and before they succeeded in selling me for $295 what is available for free.) Instead of looking at my computer--when I gave them access as one does with Apple--they took it over. I was suspicious because the guy was pretty *** and when he said he would put their warranty in writing--it was close to illiterate.
When I finally got to Apple they saw how the "*** (I guess not so ***) added malware. Apple was great--showed me how to remove malware AND led me to free malware software. The Apple representative said they are aware of the scam--that starts with a phone # that makes you think you are calling them.
I urge EXTREME CAUTION.
Risezone scam for apple desktop
I was looking for apple help but somehow connected to these scammer. They describe me about hacker and other stuff but I don't believe apple device are so unsafe.
I denied to pay to sam but start getting calls from 888-632-****, 888-512-****, 888-510-****, 888-443-****. They pushed me to pay.
Thank God my son saved me.
But be aware of these scammer.
After 3 and 4 days back, I usually getting calls from all universe. The reason, I believe, they leaked my phone number and all card details to other scammers.
They tried to *** me
Scam regarding a service call by Risezone or rise zone
I was the victim of a scam regarding a service call that I made to AVG due to a license # that I purchased on the AVG website. I called the AVG number and was redirected to 'Risezone' Technical Support and was told that they represented AVG. Please see note:RiseZone Technical Support for avgToll Free : 1-80*-616-****email : support@***.comcustomer id :Rise706**** email : support@***.com "Robert ext. 11
The above information was sent to me by "Robert" at ext. 11 via note pad.I was highly skeptical however was steered into having "Robert" gain access to my laptop and PC. I was told that I had several ip addresses that were foreign and my computer was being hacked. He then pulled up a screen in DOS showing Ip addresses that were not mine. I truly believe that he planted them! He wiped out all of my AVG programs and replaced them with McAfee Internet software. I questioned him repeatedly regarding swapping out my antiviral software and got nowhere! I found out today that the software was only a free trial and expires tomorrow.
I repeatedly over a week asked for a receipt for the service and software and got nothing!!! I want all of my money back! To add insult to injury, I was directed by Robert to pay for the software via Paypal and when I was trying to read the transaction screen he hit the Pay button for $100.00 without any permission from me. He also conned me into paying $349.99 on my credit card for a 2 year service agreement. After a very heated conversation (he lied about everything telling me that the Paypal credit to Anil Kumar and telling me after repeated questioning that Anil Kumar was his boss, he denied ever knowing Anil Kumar.) This "Robert at ext: 11 AKA Anil Kumar left me a voicemail stating that I was getting a full refund. I've received nothing!
I'm in the midst of dealing with these unethical *** now...
Preferred solution: Legal action against
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They almost got me until i seen rise zone i realized something wasn’t right when they started asking for credit card information
Ran into these dudes last week; thought I was calling Apple, only to find out that they were not Apple ! I feel like a jerk, playing along with their obvious scam, and allowed them into my .
250 bucks down the drain. I will bring my unit to Apple store next week for “proper cleaning of bad stuff “